Contact us by the following email or direct message us on instagram and we will get back to you within 24 hours to let you know the next steps. We will need your name order number and the reason for your return/swap. 

contact@kookvilleclothing.co.uk

Or Click HERE

28 day refund policy
You have 28 days to return your item, and must be unworn, unwashed and in the same condition they were delivered in

Drop System queries
As our shop works on a drop system with short number of stock on items, your size or product may have sold out when sorting the return or refund, if this happens we can give  you store credit which you can use on future or past drops, or we can issue a full refund, we aren't here to rip anyone off, so give us an email or drop us a message on socials if you have any issues with an order and well get it sorted for you!